Run your business while PRONKO fulfills your IT needs

Upscale your biz with PRONKO managed IT services. We run all behind-the-scenes tech processes so your team focuses on other business challenges.

Are you familiar with these IT issues?

PRONKO takes care of all your IT needs while you’re growing your business

Business owner working stress-free thanks to PRONKO IT support services
David
CFO
I can’t open my files in One Drive
Team focusing on growth while PRONKO handles behind-the-scenes tech processes
Jenny
Marketing Team
My Outlook stopped working
Illustration of managed IT services streamlining business operations
Martha
Designer
Can’t connect to our Office Wi-Fi
PRONKO solving common IT challenges for growing companies
Assaf
Director of communication
My laptop is freezing, can’t sync Google Drive
Hands-free IT management service enabling business scalability
Jake
Warehouse Team
Can’t connect to my remote PC in the Office
Professional IT support team from PRONKO managing backend systems
George
Operations Department
I’m getting tons of Spam email, am I hacked?
Business scaling efficiently with PRONKO’s managed IT solutions
Margareth
CEO
Our ERP application is down, can’t open anything.
more issues
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We can handle all those problems so you can focus on achieving your business goals

How to get assistance

MODERN. FAST. SECURED

Service Desk

We tackle daily issues of your employees so that all apps and tools work flawlessly. Thus, your workers become less stressed and more productive.

PRONKO top useful features
Windows & Mac Patch Management & Updates
Employee Provisioning & Deprovisioning
Email and Chat Management
Issue Management & Automation
App Deployment & Maintenance
Newsletter & Alert Service
PRONKO Service Desk solving daily IT issues and managing employee tools for better productivity

Security

We protect your critical assets and sensitive data from cyber-attacks with our security
solutions.

PRONKO Top Security Features
Managed Antivirus
Advanced Threat Protection
DNS Security
Email Security
Hard drive Encryption/File Vault
Multi-Factor Authentication
Advanced cybersecurity solutions by PRONKO, including antivirus, DNS and email security, and multi-factor authentication to protect sensitive business data

Infrastructure Management

We remotely maintain all your servers, network devices, and workstations. Which means we
detect and fix potential problems minimizing your downtime costs.

PRONKO Top Infrastructure Management Features
Real-time Issue Monitoring
Devices Firmware Updates
Network Management & Monitoring
Server Management & Monitoring
Event Monitoring and Alert
Backup Integrity Checks
Remote infrastructure management with real-time server and network monitoring, firmware updates, and backup integrity checks by PRONKO

Cloud Management

We provide a cohesive cloud management strategy to cover your business needs while reducing your up-front IT investments.

PRONKO Top Cloud Management Features
Microsoft 365 or GSuite Management
Cloud Managed WiFi
Advanced Anti-Spam/Anti Phishing
Virtual Server Hosting
Application Hosting & Management
Comprehensive cloud management services by PRONKO including Microsoft 365 and GSuite management, cloud managed WiFi, advanced anti-spam and anti-phishing protection, virtual server hosting, and application hosting for business IT needs

Backup and Recovery

We backup your critical data and design a detailed step-by-step disaster recovery strategy. So that you can respond to unplanned incidents and assets failures without financial losses.

PRONKO Top Backup & Recovery Features
Local Data backup and recovery
Full Endpoint Backup
Cloud Data Backup And Restore
Microsoft 365 Backup
Comprehensive backup and recovery services by PRONKO ensuring local, cloud, and Microsoft 365 data protection with detailed disaster recovery plans

Reports and Analytics

We audit health and performance details of your workstations to ensure all your assets work

PRONKO Top Useful Features
Equipment Health Report7
Usage Statistic
Request Volume Report
Security Audit and Report
User Satisfaction Surveys
Detailed reports and analytics auditing health and performance of IT workstations including equipment health, usage statistics, security audits, and user satisfaction surveys to ensure optimal asset management.

Projects

PRONKO designs and implements a strategy to develop a tailored product or service to meet your business needs in the shortest possible time and within the established budget.

PRONKO top useful features
Email Migration
Data Migration
Cloud WiFi implementation
CRM system implementation
Migration to VoIP phone system
Communication platform development
Comprehensive cloud management services by PRONKO including Microsoft 365 and GSuite management, cloud managed WiFi, advanced anti-spam and anti-phishing protection, virtual server hosting, and application hosting for business IT needs
Service Desk

Service Desk

We tackle daily issues of your employees so that all apps and tools work flawlessly. Thus, your workers become less stressed and more productive.

PRONKO top useful features
Windows & Mac Patch Management & Updates
Employee Provisioning & Deprovisioning
Email and Chat Management
Issue Management & Automation
App Deployment & Maintenance
Newsletter & Alert Service
PRONKO Service Desk solving daily IT issues and managing employee tools for better productivity
Security

Security

We protect your critical assets and sensitive data from cyber-attacks with our security
solutions.

PRONKO Top Security Features
Managed Antivirus
Advanced Threat Protection
DNS Security
Email Security
Hard drive Encryption/File Vault
Multi-Factor Authentication
Advanced cybersecurity solutions by PRONKO, including antivirus, DNS and email security, and multi-factor authentication to protect sensitive business data
Infrastructure Management

Infrastructure Management

We remotely maintain all your servers, network devices, and workstations. Which means we
detect and fix potential problems minimizing your downtime costs.

PRONKO Top Infrastructure Management Features
Real-time Issue Monitoring
Devices Firmware Updates
Network Management & Monitoring
Server Management & Monitoring
Event Monitoring and Alert
Backup Integrity Checks
Remote infrastructure management with real-time server and network monitoring, firmware updates, and backup integrity checks by PRONKO
Cloud Management

Cloud Management

We provide a cohesive cloud management strategy to cover your business needs while reducing your up-front IT investments.

PRONKO Top Cloud Management Features
Microsoft 365 or GSuite Management
Cloud Managed WiFi
Advanced Anti-Spam/Anti Phishing
Virtual Server Hosting
Application Hosting & Management
Comprehensive cloud management services by PRONKO including Microsoft 365 and GSuite management, cloud managed WiFi, advanced anti-spam and anti-phishing protection, virtual server hosting, and application hosting for business IT needs
Backup and Recovery

Backup and Recovery

We backup your critical data and design a detailed step-by-step disaster recovery strategy. So that you can respond to unplanned incidents and assets failures without financial losses.

PRONKO Top Backup & Recovery Features
Local Data backup and recovery
Full Endpoint Backup
Cloud Data Backup And Restore
Microsoft 365 Backup
Comprehensive backup and recovery services by PRONKO ensuring local, cloud, and Microsoft 365 data protection with detailed disaster recovery plans
Reports and Analytics

Reports and Analytics

We audit health and performance details of your workstations to ensure all your assets work

PRONKO Top Useful Features
Equipment Health Report7
Usage Statistic
Request Volume Report
Security Audit and Report
User Satisfaction Surveys
Detailed reports and analytics auditing health and performance of IT workstations including equipment health, usage statistics, security audits, and user satisfaction surveys to ensure optimal asset management.
Projects

Projects

 PRONKO designs and implements a strategy to develop a tailored product or service to meet your business needs in the shortest possible time and within the established budget.

PRONKO top useful features
Email Migration
Data Migration
Cloud WiFi implementation
CRM system implementation
Migration to VoIP phone system
Communication platform development
PRONKO IT projects including email migration, data migration, cloud WiFi setup, CRM and VoIP system implementation tailored to business needs

Service Desk

We tackle daily issues of your employees so that all apps and tools work flawlessly. Thus, your workers become less stressed and more productive.

PRONKO top useful features
Windows & Mac Patch Management & Updates
Employee Provisioning & Deprovisioning
Email and Chat Management
Issue Management & Automation
App Deployment & Maintenance
Newsletter & Alert Service
PRONKO Service Desk solving daily IT issues and managing employee tools for better productivity

Security

We protect your critical assets and sensitive data from cyber-attacks with our security
solutions.

PRONKO Top Security Features
Managed Antivirus
Advanced Threat Protection
DNS Security
Email Security
Hard drive Encryption/File Vault
Multi-Factor Authentication
Advanced cybersecurity solutions by PRONKO, including antivirus, DNS and email security, and multi-factor authentication to protect sensitive business data

Infrastructure Management

We remotely maintain all your servers, network devices, and workstations. Which means we
detect and fix potential problems minimizing your downtime costs.

PRONKO Top Infrastructure Management Features
Real-time Issue Monitoring
Devices Firmware Updates
Network Management & Monitoring
Server Management & Monitoring
Event Monitoring and Alert
Backup Integrity Checks
Remote infrastructure management with real-time server and network monitoring, firmware updates, and backup integrity checks by PRONKO

Cloud Management

We provide a cohesive cloud management strategy to cover your business needs while reducing your up-front IT investments.

PRONKO Top Cloud Management Features
Microsoft 365 or GSuite Management
Cloud Managed WiFi
Advanced Anti-Spam/Anti Phishing
Virtual Server Hosting
Application Hosting & Management
Comprehensive cloud management services by PRONKO including Microsoft 365 and GSuite management, cloud managed WiFi, advanced anti-spam and anti-phishing protection, virtual server hosting, and application hosting for business IT needs

Backup and Recovery

We backup your critical data and design a detailed step-by-step disaster recovery strategy. So that you can respond to unplanned incidents and assets failures without financial losses.

PRONKO Top Backup & Recovery Features
Local Data backup and recovery
Full Endpoint Backup
Cloud Data Backup And Restore
Microsoft 365 Backup
Comprehensive backup and recovery services by PRONKO ensuring local, cloud, and Microsoft 365 data protection with detailed disaster recovery plans

Reports and Analytics

We audit health and performance details of your workstations to ensure all your assets work

PRONKO Top Useful Features
Equipment Health Report7
Usage Statistic
Request Volume Report
Security Audit and Report
User Satisfaction Surveys
Detailed reports and analytics auditing health and performance of IT workstations including equipment health, usage statistics, security audits, and user satisfaction surveys to ensure optimal asset management.

Projects

 PRONKO designs and implements a strategy to develop a tailored product or service to meet your business needs in the shortest possible time and within the established budget.

PRONKO top useful features
Email Migration
Data Migration
Cloud WiFi implementation
CRM system implementation
Migration to VoIP phone system
Communication platform development
PRONKO IT projects including email migration, data migration, cloud WiFi setup, CRM and VoIP system implementation tailored to business needs

What people say about PRONKO

Mary SK
PM at SellerSkills, PMP
“Why I enjoy working with them is that I can be sure that all critical processes are up and running. They monitor all SellerSkills server and network assets preventing failures and downtime.”
Jeremy Lefebre
UI/ UX Designer
“With their competent IT support, PRONKO drastically improved our IT operations and customer experience.”
Joselyn Zapata
Marketer Analyst
“Thanks to PRONKO, we outsourced our IT headaches and had them solved immediately while we concentrated on our marketing strategies. In total, we increased company’s efficacy and drove more profit.”
Mike Lafler
Business Analyst
“I trust my data to PRONKO because of their reliable backup solutions and effective disaster recovery strategy. They monitor and optimize my backup system and protect it from server crashes or hacker attacks.” t
Jake Soliday
Operation Manager
“Having substantial experience designing, developing, implementing IT strategies, PRONKO develops outsourcing programs to fit your own particular business model.”
Robert Byrne
CEO
“PRONKO developed a software solution that helped our business beat the competitors is our industry.”