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PRONKO plans, deploys, manages, and improves IT service management processes in your organization 
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Recent Articles

Partners

Next-Level AI – What PRONKO Learned at Microsoft AI Tour NYC 2026

The Microsoft AI Tour made a stop in New York City on a sunny but frosty January 21, 2026. Our PRONKO team was on the ground at the North Javits Center, eager to gain insights that could transform how small and medium-sized businesses work with AI.
Jan 25, 2026
6 min read

Partners

Security

Cloud management

Past the AI Noise: What Dell Tech Forum NYC Told Us About the Next Five Years of PC Management

Most of Dell Technologies Forum NYC was about AI. That was expected. What we went looking for was the quieter story underneath — how Dell is rebuilding the boring, load-bearing parts of PC management for the teams that actually have to run the fleets.
Nov 18, 2025
6 min read

Partners

PRONKO Visits Stripe Tour NYC: Key Insights for SMBs and the Road Ahead

Yesterday, the PRONKO team had the privilege of attending Stripe Tour New York, where Stripe unveiled more than 40 new product enhancements and future roadmaps spanning payments, revenue automation, embedded finance, and crypto.
Oct 1, 2025
5 min read

Help desk

Choosing the Right Phone System for Your Business: Ring Central vs. Microsoft Teams

In the digital age, the right phone system is vital for the smooth operation of any small to medium-sized business (SMB). It's not just about making and receiving calls; it's about integrating your communication needs with your business processes. Two of the leading contenders in the market are Ring Central and Microsoft Teams Phone System. Each has its strengths and is favored in different scenarios, especially for businesses that are already within the Microsoft 365 ecosystem.
Jan 3, 2024
3 min read

Cloud management

The Importance of Properly Managing Microsoft 365: An Admin Perspective

In the cloud-based business ecosystem, Microsoft 365 plays a pivotal role in driving collaboration, communication, and overall productivity. With its diverse suite of applications and services, and widespread functionalities and capabilities necessitate diligent administration and management.
Jun 17, 2023
2 min read

Cloud management

Cloud Computing VS Virtualization: What’s the Difference?

When business owners want to optimize and update their company's IT infrastructure, they face a dilemma: which solution to choose?Cloud computing and virtualization are often used interchangeably and mistakenly treated as the same thing.
Nov 9, 2020
5 min read

Security

Why security testing is important for your business

The digital business has seen the rise these years. An overwhelming majority of companies invest in IT solutions and web-based systems to run and maintain their business. All business processes conducted with the use of digital assets, which require security testing
Nov 9, 2020
2 min read

Help desk

Why a Modern Desktop Should Matter to Your Company?

Have you noticed that the modern workplace has changed? Even though there are debates about the traditional workplace vs modern workplace and the way each contributes to employees’ productivity, more companies adopt modern workplace to stay innovative and competitive.
Nov 9, 2020
3 min read

Help desk

What Are Managed IT Services?

As you run your own company or act on behalf of a business executive, you know pretty well that a successful business is impossible without robust technology and a well-organized IT infrastructure. Small companies and entire enterprises all need a person or a team to cover their IT needs.
Nov 3, 2020
6 min read
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